It looks like September is the unlucky month of Samsung. While the Galaxy Note7 explosion problem has yet to be solved, another Samsung product has already been reported to explode: Samsung washing machine. And this accident didn’t just happen to 1 unit!
Samsung washing machine: explosion reported
This is absolutely not something Samsung wants to encounter with while they are in the middle of the huge Note7 accident. According to CPSC – U.S. Consumer Product Safety Commission, a woman from Texas has claimed that her Samsung washing machine has “exploded with such ferocity that it penetrated the interior wall of her garage”. The cause of this incident is speculated to be the “abnormal vibrations” from within the machine.
That’s not the only case to be reported, unfortunately. There have been similar cases from not one, but three states of America. After such incidents, CPSC has made a warning towards people who are using units of Samsung washing machine that were produced from March 2011 to April 2016. Samsung has then participated in the investigation. The Korean company is now working with CPSC to find the cause and in the meantime, they have established a service that helps customers check whether they are using a potentially troublesome washer. This action is done via the serial number of the machine.
At this point, it’s necessary to let you know that a few days ago, a Samsung Galaxy Note 7 unit purchased in China has been reported to explode while in use. The tension is high because China has been claimed as the only country to be safe from the international Note7 recall. Units released in this country are said to not carry the faulty battery.
Samsung washing machine exploded: bad luck or production errors?
In the past few weeks, Samsung has lost a huge portion of its revenue due to the incident of Note 7 explosion. The scandal has also partly destroyed the company’s reputation in the smartphone market. And now, with the new case of Samsung washing machine, it looks like the brand is about to lose it spot in the household electronics market too! What will the brand do to win back customer trust? Looks like it’s not going to be easy for them this time!