It looks like there have been many complaints recently about “Refurbished” OnePlus One. In order to make it more clearly, finally, the company decided to explain about this matter to put it to rest.
In a forum post, OnePlus mentioned about the seven cases (you can see it in the related links). When the buyers said that it seems that they received a refurbished unit. In fact, some units had open boxes, scratches on the unit, already photos in the phone, the OS already setup out of the box, and in one case as well as an extra screen protector on the unit.
Although, OnePlus One is trying to prove that the phone couldn’t be refurbished. And, they are still checking up on the matter. The fairly reliable explanations were given, but it seems that the main thing they want to show is that there is no point did they ship a refurbished unit for customer. There was also some doubts regarding whether or not the displays on the OnePlus One were actual Gorilla Glass 3 as the claim of the company. And there is also some satisfactory answers for this questions, including an image of the blueprints of the phone with the name of the glass supplier mentioned on it.
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